People buy from people they like and trust
Marketing takes time and trust, and once trust has been established the nurturing and ongoing engagement with your customers is vital for the longevity of the relationship between business and consumer.
Building a loyal community of customers, fans and brand advocates all within OnSerro means you can further manage your marketing efforts in order to grow and retain these relationships. Once you better understand, communicate with, and love your customers, that loyalty will be reciprocated through repeat purchases and peer to peer recommendations.
If you’re not listening, you’re not learning
Features that enable deeper insight and engagement
Gather customer data from surveys, &
incentivise participation with rewards.
Gain quick snaps shots of insight
through discussion group polls.
Schedule Q&A sessions & allow customers
to ask invited speakers questions.
Chat privately & directly with customers,
users can also message one another.
Private groups are a great way to gain
insight from your most valued customers.
Reward customers with badges &
acknowledge their engagement.