Voice Of The Customer
Business leaders and marketers can access crucial data about their customers, their buying decisions, their levels of satisfaction and their loyalty.
Make it Easier for your Customers to buy
With social commerce showcase product launches, encourage customer interactions and gain customer feedback in real time. Use the right mix of tools to inform, survey, and incentivise. Customers trust other customers’ opinions so why not give your customers an exciting hub to share!
Delight disappointed customers
Flag specific keywords to help you offer unsurpassed levels of customer support that leads to speedy resolution with direct messaging or support from other customers.